We felt that we received the service in a first-class manner, and were treated like we were priority one.

Southern Mutual Church Insurance has been an incredible blessing to our community, especially after the devastating tornadoes a few years ago. In such an uncertain and overwhelming time, their team not only provided outstanding coverage but also showed us the power of true compassion and service. Their claims process was smooth, efficient, and they reassured us at every step that everything would be okay, and they delivered on that promise. Southern Mutual Church is more than just an insurance company, they’re a true partner in times of need.

I was very pleased with the treatment and settlement we received from Southern Mutual – very fair and prompt!

Hurricane Helene was a 1,000 year storm - the worst our area has ever experienced. I am very happy to say that all of our church policyholders were pleased with how Southern Mutual Church Insurance Company took care of them. In the aftermath, we followed up several times with all of our policyholders and none of our churches with SMC had a complaint. Amazing! You definitely keep your promises! Thank you!

Thank you for your customer service, especially when lots of questions were answered in a kind and professional manner.

Our office has enjoyed our relationship with Southern Mutual Church Insurance Company. It has been a pleasure working with their marketing, underwriting and loss control personnel. They deliver a quality insurance product for our church clients and the fact they enjoy a 98% retention rate speaks volume about their commitment to be a true partner to their agents and insureds. They are one of the more responsive carriers we represent and that is very much appreciated and valued. If you are an agent searching for a church insurance market, I highly recommend speaking with SMCI’s marketing department.

Service was prompt. The representative was very thorough and considerate in working with our church.

What separates Southern Mutual Church from other carriers is their industry expertise, specialized coverages, and caring attitude. It is always a joy to work with them. It is rare to find a carrier that knows their policyholders by name instead of just a number. We are proud to represent them, and rest assured our policyholders will be taken care of in times of crisis.

Thank you for being there for us in our crucial time of need. Everyone who worked on this claim was phenomenal.

Working with SMC over the last 10-15 years has been a pleasure. They are courteous and very knowledgeable with any questions I have and are always prompt to get back with our agency.